Account verification
Video call helps verify name, number, and information
Video call with tbajl Support
Dhaka users can quickly access tbajl Contact here; live chat, email, and video sharing are all available together, with questions about bKash, Nagad, Rocket easily answered.
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4 numbers that stand out at first
Rating 4.9 out of 5
Reviews 53,830
Active users 8.8M+
Uptime 99.3%
When is a video call needed at tbajl Support
View documents
Screen share shows photos or scans at once
Demo shown
tbajl Login, app menu, and settings explained in 1-2 steps
3 steps to book a video call
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Step 1: Open live chat
Briefly describe the issue; the team responds in 1-2 minutes
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Step 2: Set a time
Choose a slot based on Dhaka time; afternoons or evenings are busier
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Step 3: Start screen sharing
On Android, granting permissions speeds up setup; it completes in about 10 minutes
3 more contact options
Live chat
tbajl Help team handles quick questions in short messages
Documents, screenshots, and detailed explanations can be sent easily
In-app Help
In tbajl App, see FAQ, login guide, and updates
Note for Bangladeshi users
Most Dhaka users start with bKash or Nagad; Rocket also works, especially when quick verification is needed
Even on slow networks, the help page loads; small screen sharing can run on 3G, so users in remote areas also benefit
For more details tbajl Support assistance See, or Download tbajl App Go to page
What users say
tbajl SupportTalking on video calls was easy
Rafik, Dhaka
I sent a screenshot by email and got a reply within 1 day
Mehazabin, Chattogram
tbajl Contact clearly explains both the app and login
Arif, Sylhet
3 questions about video calls
What should be shown on the video
Depending on the issue, the screen, account details, or documents are shown
Why take a video call instead of live chat?
When a picture or steps need to be explained, a video call works faster
What to do if tbajl Login has a problem?
In live chat, write if needed; the team will show steps on screen share
In short, tbajl Support, tbajl Contact, and tbajl Help are in one place; download the app now if you need it
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